Frequently Asked Questions

  • About

    1. What is Stream Wave?
    Stream Wave is a premium platform that delivers entertaining films for all.
    2. What is the minimum age required to subscribe to Stream Wave?
    You must be +18 or have received permission from a parent or legal guardian authorised to pay your bill.
    3. Which devices are compatible with the service?
    The service is compatible with all mobile phones and tablets. Al you need is a minimum 3G internet
    connection.
    4. Does Stream Wave use or share my account information?
    No. We respect your privacy. Your account information is secure and not shared with any third
    parties. For more information about how your information is handled, please read our Privacy Policy.

  • Subscription

    1. How much does the service cost?
    Enjoy a 1-day trial for just $1.99, then $29.90/month with auto-renewal.

    Note: All transactions will be processed in your local currency.

    4. How am I charged for the service?
    Service fees are charged to your credit card or mobile phone bill based on your preferred payment
    method.
    5. How do I know if my subscription has expired?
    Your subscription will auto-renew and not expire unless you cancel it.
    4. How do I cancel my subscription?
    Contact customer care or Click Here to cancel your subscription

  • Customer Care

    How do I contact customer care?
    Email us at support@stream-wave.co, or
    Call +1 888-303-6241